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help you?

  1. Beacon Lighting
  2. General
  3. Product FAQs
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Product FAQs

  • What is an IP Rating?
  • What is LED Lighting?
  • How to sync a DC Fan Remote
  • What’s the Difference Between 12V, 24V, and 240V Outdoor Lighting?
  • What to Do If Your Fan Remote Isn’t Charging (USB-C Rechargeable Remotes)
  • Which Ceiling Fans Are Suitable for Outdoor Use?
  • Which Ceiling Fans Come With a Remote or Wall Switch?
  • Which Ceiling Fans Are Smart Compatible?

Popular Questions

  • I was told there’s a form online to complete for a warranty issue – where can I find it?
  • How do I check the stock availability for delivery and in-store pick up?
  • How long will delivery take?
  • I placed my order over 72 hours ago and I haven't heard from Beacon Lighting yet.
  • I received a product that was faulty. How do I replace it?

Speak to our customer service on live chat

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Our customer support service will answer any questions you may have and give you any advice you many need. We also have live chat, an instant messaging service that means you can have a conversation with us without even picking up the phone! You can also reach us on 03 8561 1599 or via email at support@beaconlighting.com.au

Online Support hours

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