We usually send an order confirmation email soon after you’ve placed your order. It’s possible that this email might have landed in your spam/junk folder. Could you please have a look? If you find it there, mark it as ‘not spam’ so that you’ll receive all our emails in your inbox from now on. Also, you can expect to receive an email from us with delivery information once your product has shipped.
If you need further help, please email support@beaconlighting.com.au or call 03 8561 1599 (Mon-Fri 8am-7pm AEST, Sat 9am - 6pm and Sun 10am-6pm AEST) with your order number and our online sales support team will be happy to help you out.