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Beacon Trade

HOW CAN WE
help you?

  1. Beacon Lighting
  2. General
  3. Account
Back

Account

  • What is Beacon Trade?
  • I'm a Beacon Trade member. How do I link my Facebook, Google or Apple ID to my trade account?
  • How do I set up a Beacon account?
  • How do I become a Beacon VIP?
  • I've forgotten my password. How do I reset it?
  • I can't remember my login details. How can I retrieve them?

Popular Questions

  • I was told there was a form online to complete for a warranty issue- where is this online?
  • How do I check the stock availability for delivery and in-store pick up?
  • How long will delivery take?
  • I placed my order over 72 hours ago and I haven't heard from Beacon Lighting yet.
  • I received a product that was faulty. How do I replace it?

Speak to our customer service on live chat

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Our customer support service will answer any questions you may have and give you any advice you many need. We also have live chat, an instant messaging service that means you can have a conversation with us without even picking up the phone! You can also reach us on 03 8561 1599 or via email at support@beaconlighting.com.au

Online Support hours

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